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Question
Don Wantke –
Are you out of stock on every thing because of the corona virus or out of business? I would like to order some dimple board and accessories for my basement. Do you have any idea these will become available. Thank You
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Gerry Mitchell –
I hope you are all doing ok, any idea on when you will start shipping?
Thanks and stay safe!
Ross Carmen –
Due to the recent spread of Covid 19….Superseal has temporarily stopped shipping in the USA.
We will respond by email when we resume sales.
We apologize for any inconvenience this may cause.
We were hoping to resume in June 2020…..unfortunately…..
We are now hoping for end of August… We will put a notice on our website and inventory in our shopping cart when we start up sales again. We will also send you an email update. Thanks for your interest in Superseal and patience during this time.
Please confirm receipt of this email
I can ship orders with 6 rolls or more….. they can be mixed sizes and accessories….and I need a tax ID #.
Ross Carmen –
Thanks you for your interest. Due to the Corona Virus we have temporarily shut down all shipping. We will send you an email when we resume. We are hoping by the end of May. Sorry for any inconvenience.
Amber –
I have had trouble from the start with this product. Wish i never had it installed. Water gets trapped between the block and tge membrane and my basement walls are always damp! I hate it
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Ross Carmen –
Please give us a call when you have a chance…800 571 1877…..thanks
Question
Ernest –
I live in the Us and already have membrane and trim but no plugs to hang. Is there a alternate item to use since you are not currently shipping to US. I’m in middle of project and would like to get foundation finished up. Thx
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Ross Carmen –
Hi Ernest….give me a call when you have a chance….1 800 571 1877….thanks
Question
Bob –
do you have any idea when you will start shipping again?
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Chris –
For a foundation block wall, what liquid applied product is recommended as a first layer behind your membrane system?
Ross Carmen –
Superseal is compatible with any waterproofing or damproof coating. There is alot of options and manufacturers. More expensive coatings perform better.
Ross Carmen –
Hi Bob,
We are hoping for the end of June….thanks….we will put inventory back on the shopping cart when we do.
Question
Anthony Gregg –
If I used a Ramset Powder Actuated Gun with Ramset 1 1/2″ nails on the Super Plugs would that be okay given that the nails already have a plastic collar on them? So then there would be the collar and the Super Plug attached to the concrete wall? If not, how else would I do this using a Powder Actuated Gun? Thanks.
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Ross Carmen –
Anthony, yes you can…test a spot first as concrete varies in hardness and strength all across North America.
Question
Ulises Gutierrez –
Select DimpleGrip Molding
(Is there any way can you tell me how many pieces and how long each piece is thank you
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SUPERSEAL –
Yes, there is 10 pieces per bundle and they are 4 feet long.
Question
Jimmy Williams –
What type of tool do you use to fasten it to the block? Is it pneumatic?
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Beth Holder –
Have you been able to resume shipping to the US yet? If so, what would estimated shipping time to Kansas City, Missouri, USA be?
Ross Carmen –
Hi Beth,
Not at this time….we are hoping for the end of July….thanks
SUPERSEAL –
For hollow block walls it is best to use 11/4″ x 3/16″ tapcon screws through the center hole on our superplug. If the blocks are filled you can use any type of concrete nail gun. It is best to test a spot first as a concrete nail gun could damage the block.
Question
Marian Kasker –
What can my friend put over this (and how) to get a finished basement again? She had flooding from a hurricane & this is what the contractor put up and left her with. She has a sump pump. It looks horrible. She used to have a lovely finished apartment in the basement. Now no one knows how to finish the walls to put up paneling or whatever. She just has this “stuff” flapping loose on her walls.
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SUPERSEAL –
Please send a few pictures…thank you
Question
Vanessa Williams Madinah –
Is there somewhere locally which can purchase this product in Illinois?
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Glen –
Do you have photos of interior basement wall installs?
SUPERSEAL –
https://www.superseal.ca/foundation-membranes/interior-applications/ click to view the interior application on our website
https://www.alljerseyinc.com/jersey-shore-basement-mold-remediation-and-new-concrete-floor/
Thank you
SUPERSEAL –
The best way to purchase is ONLINE at https://www.superseal.ca/ or call 1 800 571 1877. Please allow 2-3 days for delivery. You can also special order through your local Menards store. Thank you
Question
BRYAN BRADLEY –
CAN TOP BE LEFT EXPOSED TO SUN
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Ross Carmen –
The membrane should be covered within a few months of installation. After a year or two….the membrane exposed will start to break down. It should be terminated just below grade.